Payment Methods

1. Supported payment methods

  • Credit/Debit Card (Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, UnionPay)
  • PayPal
  • Klarna
  • Google Pay
  • Apple Pay
  • Bank transfer

2. Pay with credit/debit card/PayPal/Klarna/Digital Wallet

Select your preferred payment method at checkout and click "Pay Now." You will then be redirected to a secure and encrypted page where you can enter the information requested by the payment service provider.

Please note that LaserPecker does not collect your credit/debit card number or any personal information when you make a payment. If you have any questions regarding your transactions on our website, please contact the respective banks that issued your card for specific information.

3. Pay via bank transfer

For customers who have chosen bank transfer as their payment method, please find our bank details at checkout and in your order confirmation email.

Please note your order number when making the transfer.

After completing the transaction, please send a screenshot of the transfer to our customer service team at services@laserpecker.com so we can confirm your transaction. Your order will be shipped upon receipt of payment.

A notice :

The invoice amount must be transferred within 14 days . Your order will be reserved for you for 14 days. After 14 days, the order will be automatically canceled.

4. Apply discount code

You can redeem the discount code at checkout. Enter your discount code, click "Apply," and the discount amount will be automatically deducted from your order total.

Please note: If you do not click "Apply" before proceeding with the checkout process, the discount will not be deducted from your total order amount.

Notes:

  • Please enter the discount code exactly as you received it, without any spaces before, inside, or after it. To avoid errors, we recommend copying and pasting the discount code you received.
  • Discount codes cannot be combined. Only one discount code can be used per order.
  • Discount codes are subject to their respective terms of use. Certain items on our website may not be available for purchase with discount codes.

5. FAQ

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1. Which payment methods are offered?

We accept the following payment methods:

  • Credit card (Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, UnionPay, Visa Electron, Cartes Bancaires)
  • PayPal
  • Klarna
  • Apple Pay
  • Google Pay
  • Bank transfer

2. Can I pay with different payment methods?

Different payment methods cannot be combined, and you can only use one bank card for each order.

3. Can I pay for my order after delivery?

Unfortunately, we currently do not support cash on delivery (COD) payments. However, we currently accept installment payments via Klarna (in Germany, the UK, and the US).

4. Do I have to pay additional fees when purchasing LaserPecker products?

Customers do not have to pay any additional fees for payment. Please note that prices for EU countries include VAT.

5. What should I do if payment for my order is declined?

If your payment is declined, you will need to resubmit your order. We are unable to reinstate an order whose payment has been declined. To ensure your new order is not declined, please consider the following:

  • Your order information (e.g., phone number, email address) before placing your order. For deliveries to a business address, please ensure your name is also included on the order.
  • Card details to ensure all information, such as the expiration date and your billing address, is correct.
  • The correct security code is entered - This security code is the three-digit number on the back of your card.
  • Your payment may be declined by the card issuer. Since we aren't informed of the reason, we recommend checking with your card issuer yourself. (If you're unsure about the reason for the declined payment, you can also contact our customer service at services@laserpecker.com and provide a screenshot of the failed payment. We'll be happy to help you determine the reason for the payment issue.)

Once you have checked all of the above points, try paying with a different card or payment method.

6. When will I receive the invoice?

After your order has been shipped, you'll receive a shipping notification email containing a button to download the invoice. Click this button to download the invoice.

If you need an invoice with a VAT number for EU countries, please contact our customer service and provide the required information.